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Use case

Writing a rejection on behalf of your client

The client has decided against the candidate, and you deliver the news. LetterForge writes the rejection from the client's feedback: clear about the outcome, kind in tone, without inventing reasons.

How it works

  1. Step 1

    Enter the client's feedback

    Under "Client feedback" you note what the client said and choose "Rejected by client".

  2. Step 2

    LetterForge writes the rejection

    The draft says it is a no within the first two sentences and passes on only what the client said. It softens the tone, not the content, and leaves out personal traits such as age, origin or health, even if the feedback mentions them.

  3. Step 3

    Check it and send it

    You read the rejection, adjust it if needed and send it from your mail app. Once the role is filled, LetterForge writes the rejections to the other candidates for the vacancy, and you go through them one by one.

A finished email in the mail app, with the From field showing the recruiter's own address highlighted.
In the demo video: Shown with a reply to a salary question. Every draft, a rejection too, opens like this in your mail app and goes out from your address. Watch the chapter "Open and send from your mail app" →

What LetterForge uses for it

  • The client's feedback: outcome, your note on it and the date
  • The thread with the candidate and the language you write to them in
  • After a hire: every candidate for the vacancy who has not been told yet
  • For the rejection after a hire, not the requirements of the role, so it does not dwell on what the candidate lacked

How to word it

Wording, rules and examples for this situation, with or without LetterForge.

FAQ

Does LetterForge put reasons in the rejection?
Only those the client gave, and of those the constructive ones. The language model is told not to add reasons of its own and not to repeat internal or blunt wording from the client. Read the rejection before you send it all the same.
What about anti-discrimination law?
The draft leaves out age, gender, origin, religion, disability, health and family, even if the feedback mentions them. What belongs in a rejection and what does not is covered in the guide. None of this is legal advice.
Can I have several rejections written at once?
Yes, after a hire. LetterForge suggests the other candidates for the vacancy and writes a rejection for each, in their language. Each one counts as one reply. If your replies for the month are used up, the rest are listed without a draft.
Does the candidate's status change by itself?
Only once the rejection has been sent. Until then the candidate stays where they are.

Try it yourself

Try it on your own emails, with 20 free replies a month.

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Watch the demo video